Marketplace Terms & Conditions

<div class="article-title" style="outline: none; margin: 0px 0px 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: Roboto, Arial, Helvetica, sans-serif; width: 847.5px; position: relative; bottom: 1312.5px; min-height: 1px;"><h1 style="outline: none; margin-top: 0px; margin-bottom: 0px; padding: 0px 0px 1.5rem; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: 4.5rem; font-family: Roboto, Arial, Helvetica, sans-serif; font-weight: 700;"><span style="background-color: rgb(247, 247, 247);"><font color="#000000">Term & Conditions</font></span></h1></div><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><span style="outline: none; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-weight: 600; background-color: rgb(247, 247, 247);"><font color="#000000">Checkout Terms & Conditions</font></span></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><span style="outline: none; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-weight: 600; background-color: rgb(247, 247, 247);"><font color="#000000">Purchase and Registration</font></span></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><span style="background-color: rgb(247, 247, 247);"><font color="#000000">For all payment methods the customer bears the cost of extra fees, tax etc., if any apply. Upon completion of the transaction a confirmation email will be send. This is your proof of pay and is to be shown at the registration desk upon arrival at the festival. Passes will be provided at that time, in the form of festival bracelets, to be worn for the entirety of the event. Lost passes will not be replaced and the customer will be charged for a new ticket in the event of a loss if he/she wishes to continue partaking in the festival’s procedures.</font></span></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><span style="outline: none; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-weight: 600; background-color: rgb(247, 247, 247);"><font color="#000000">Cancellation policy</font></span></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><u style="outline: none; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; background-color: rgb(247, 247, 247);"><font color="#000000">Bachata King Festival Cancellation policy:</font></u></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; line-height: 2.4rem;"><font color="#000000" face="Roboto, Arial, Helvetica, sans-serif"><span style="font-size: 14px;">Tickets are eligible for a full payback through the reselling process, which is the responsibility of the current ticket owner to fulfill, execute, and complete. If the ticket owner chooses not to follow the reselling procedure, tickets are partially refundable only for cancellations made within 30 days of the purchase date. The organization reserves the right to withhold fees equal to 50% of the total cost of the ticket. This partial refund policy applies to cancellation requests made within the first month of online sales.</span></font></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; line-height: 2.4rem;"><span style="font-size: 14px; color: rgb(0, 0, 0); font-family: Roboto, Arial, Helvetica, sans-serif;">Please note that from the beginning of the second month of online sales, ticket prices will increase, and customers requesting cancellation and a refund of their ticket will not be eligible to receive a refund. Additionally, if a ticket has not been resold by 15th of July, the organization reserves the right to provide only a partial refund for cancellations.</span></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; line-height: 2.4rem;"><font color="#000000" face="Roboto, Arial, Helvetica, sans-serif"><span style="font-size: 14px;">Name changes can be carried out at any time, up until the online sales close, with an extra charge of 10€ via the name change form.</span></font></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><span style="background-color: rgb(247, 247, 247);"><font color="#000000">Any online orders regarding festival passes or accommodation will be reserved for 1 week. If the full payment has not been completed within the period of one week then the order will automatically be dismissed.</font></span></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><u style="outline: none; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; background-color: rgb(247, 247, 247);"><font color="#000000">Room booking cancellation policy:</font></u></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><span style="background-color: rgb(247, 247, 247);"><font color="#000000">Similarly for room cancellations up to 30 days prior to arrival outside of the reselling process, the organisation holds the right to withhold cancellation fees equal to one night’s price per cancelled room. For room cancellations up to 29 days or less prior to arrival, the organisation holds the right to withhold the total amount paid for the room booking.</font></span></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><u style="outline: none; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; background-color: rgb(247, 247, 247);"><font color="#000000">Other cancellations:</font></u></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><span style="background-color: rgb(247, 247, 247);"><font color="#000000">The co-ordinators hold the right to change or remove artists from the line-up. Based on that reasoning, the customer has no cancellation rights.</font></span></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><span style="background-color: rgb(247, 247, 247);"><font color="#000000">If the event is cancelled due to factors which are beyond our control and it is not the organisation’s fault, then refunds will not be applied. This includes cancellation of the whole festival or parts of the festival such us boat parties, pool parties and beach parties due to covid-19, flight, boat or hotel companies getting bankrupt, war or weather conditions.</font></span></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><span style="outline: none; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-weight: 600; background-color: rgb(247, 247, 247);"><font color="#000000">Privacy policy</font></span></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><span style="background-color: rgb(247, 247, 247);"><font color="#000000">Emails and personal details provided to the co-ordinators are strictly used for communication purposes and the community archives’ updates. This includes all clients-members of the community. Privacy will always be respected, and no third members will have access to personal details.</font></span></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><span style="background-color: rgb(247, 247, 247);"><font color="#000000">By purchasing a ticket and joining our events you consent to take part in promotional material (photos, videos) taken during the event which will be shared on our page. If you wish to opt out please speak to a member of our team or contact us in writing at bachata.king.festival@gmail.com and you will be excluded.</font></span></p><p style="outline: none; margin-bottom: 2rem; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 14px; line-height: 2.4rem; font-family: Roboto, Arial, Helvetica, sans-serif;"><span style="background-color: rgb(247, 247, 247);"><font color="#000000">The organisation takes no responsibility for accidents of any kind that may occur during the festival. That includes accidents that may result in physical injuries of any type or accidents which may result in losing personal items. Furthermore, the organisation takes no responsibility for participants who become infected with covid-19 during Bachata King Festival.</font></span></p>